Sign in Page Customization

Cervage

I want to change/add some feature to our Tririga the Sign-in page. (Background picture and direct resource link for users) With no direct access to the Server.

Will I need to create an IBM Ticket to send the redesigned Index script and image?
Is there a way to connect to the server of installation to make these changes?
Is there a guideline for making these changes to the sign-in page?

Thanks

Admin

Cervage Hi Cervage, have you looked at our product documentation? 😃

HTML: 4.5 Configuring the user experience
https://www.ibm.com/docs/en/tap/4.5?topic=platform-configuring-user-experience

PDF: 4.5 User Experience User Guide
https://www.ibm.com/docs/en/SSHEB3_4.5/pdf/pdf_tap_user_experience.pdf

Copying @jeff_long and @such .

Cervage

@Admin The pain point is how to get to C:\TRIRIGA installation folder\userfiles\images directory.

"You can create a Sign In page to replace the default Sign In page. To create a Sign In page, use the index.html template file, which is typically found in the C:\Tririga\userfiles\alt\ directory. This file contains the design elements that are needed to use the existing IBM TRIRIGA sign-in functionality."

Admin

Cervage So I searched my TRIRIGAFEEDIA blog. Ah, I think I remember that the \userfiles\images directory was moved to the database (USERFILES table) in 3.5.0. OK, here's the 3.5.0 release note:

Images are no longer stored in the userfiles/images or userfiles/Company-1 directories on the application server. A startup process moves the current images into the database, moving the existing files into a backup directory on the application server. This allows multiple application servers access to images from the same source. (Tri-164588)

IBM TRIRIGA Release Notes for 10.5 and 3.5
https://www.ibm.com/support/pages/system/files/inline-files/$FILE/IBM%20TRIRIGA%20Release%20Notes%20for%2010.5%20and%203.5.pdf

Here's a related blog post:

Why aren’t images replicated among multiple app servers?
https://tririgafeedia.wordpress.com/2016/05/19/why-arent-images-replicated-among-multiple-app-servers/

Copying @jeff_long and @such .

Cervage

@Admin Will an Admin with no access to the Database (USERFILES table) need to create a ticket with the (index.html) to apply the changes desired (Background picture and direct resource link for users)?
Is there any alternative workaround?

Cervage

@Admin ~~https://tririga.com~~/html/en/default/login/loginResource.jsp?fileLoc=/images/LoginBackground.png
The highlighted area it's the link to the current source of the background image.
How do I get/upload another image to that source

Admin

Cervage Hi Cervage, as the release note explains, if all of the images in the /userfiles/images/ directory on the app server were moved to the database, then the current source of the background image should also be in the database (USERFILES table).

However, if you don't have access to the database, then I suggest contacting your TRIRIGA implementation team. But if that team no longer exists, then I suggest contacting IBM Support for more detailed "how to" instructions. Good luck!

Copying @jeff_long and @such .