WebSphere Windows service stops but Tririga and WebSphere keep running

Luis

Hi,

WebSphere Windows service stops but Tririga and WebSphere keep running, I do not find a relevant error on:

..<WebSphereRoot>\WebSphere\AppServer\profiles<profilename>\logs\ffdc
<serverName>_9813f70c_24.01.23_10.37.11.302127654758451419200.txt

nor on:

..<WebSphereRoot>\WebSphere\AppServer\profiles<profilename>\logs<servername>
native_stderr.log
native_stdout.log
startServer.log
SystemErr.log
SystemOut.log

The Windows service stops just right away when Tririga finishes starting.

The only clue is an entry on Event Viewer, System section:

Application popup: Microsoft Visual C++ Debug Library : Debug Error!

Program: ..<WebSphereRoot>\WebSphere\AppServer\bin\wasservice.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Press Retry to debug the application

We were using WebSphere 9.0.0.10 and after upgrading to latest version 9.0.5.18 (also failing on 9.0.5.17) this happens always.

Regards.

Admin

Luis Hi Luis, I'll forward your question to the team. Thx!

Hi @jeff_long , @sruch , can you look at Luis' WebSphere issue? Thx!

Luis

Hi, just asking if there was any luck?

Regards.

Admin

Luis Let me try again.

Hi @jeff_long , @sruch , did you look at Luis' WebSphere issue yet? Thx!

jeff_long

Hi, I would recommend opening a support case on this, but I did find some documentation that may be helpful for looking into this problem on Windows OS. Please see the following: [https://www.ibm.com/support/pages/websphere-application-server-process-exits-without-leaving-footprint-log-files-or-no-core-dumps]